Policies

EARLY MONKEY: Arrive 5-10 mins before your appointment.  Who knows, you might get in early.

LATE MONKEY: If you’re late, we may have to reschedule. We run a pretty tight ship and one client running behind throws off the entire day.

HAIRY MONKEY: Please allow a minimum of 10-14 days of hair growth. We want to give you the best wax possible and if the hair is too short, we might have to ask you to reschedule.

RUDE MONKEY: If you are unable to make your appointment, please call to let us know. We understand that life can sometimes get in the way, but not showing is just rude and takes up a time slot that someone else might have enjoyed. If you are consistently a rude monkey, we may ask for credit card to hold your next appointment.

NAKED MONKEY: If you find some missed hairs, we will clean them up at our expense.  Just let us know within 48 hours of your appointment.

NO MENAGE A MONKEY: We can appreciate that the first time waxer might be nervous and would like a friend in the room for support or encouragement, but it is our policy that only the person receiving the service can be in the room. Our rooms are small and having a third person in the room interferes with efficiency and quality of the service. The ONLY exception is the parent  / guardian of a minor being waxed

LEGAL MONKEY: You MUST be 18 years old or have a parent guardian present at appointment.

GIFT MONKEY: Our Service Packages & Gift Certificates non-refundable.

PAY THE MONKEY: The Monkey accepts Cash, Visa, Mastercard, Discover and American Express. The Monkey no longer accepts personal checks because of too many bouncy Monkeys.

FICKLE MONKEY: All prices subject to change without notice. although our waxing prices have not increased in the nearly ten years we have been in operation.

MONKEY LOVE: Finally, we come in different shapes, sizes and personalities.  No hurt feelings if you want to change estheticians.  We work as a team or really more like a tribe.