Policies
Arrive 5-10 mins before your appointment. Who knows, you might get in early.
If you’re late, we may have to reschedule.
Allow two weeks of hair growth or ¼ inch to wax.
Don’t be a rude monkey, cancel with 24 hours notice.
If you are a rude monkey, we may need a credit card to hold your next appointment.
If you find some missed hairs, we will clean them up at our expense. Just let us know within 48 hours of your appointment.
No time to call, we LOVE surprises, walk-in and we will do our best to squeeze you in.
NO third party in the room, unless the client is a minor.
You MUST be 18 years old or have a parent present at appointment.
We can appreciate that the first time waxer might be nervous and would like a friend in the room for support or encouragement, but it is our policy that only the person receiving the service can be in the room. Our rooms are small and having a third person in the room interferes with efficiency and quality of the service. The ONLY exception is the parent of a minor being waxed
Our Service Packages & Gift Certificates are non-transferable & non-refundable.
The Monkey accepts Visa, Mastercard and Discover. The Monkey no longer accepts personal checks or American Express cards.
All prices subject to change without notice.
Finally, we come in different shapes, sizes and personalities. No hurt feelings if you want to change estheticians. We work as a team.
